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Find the essentials about shopping with Officebrook, or send us a question about a product or order.
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Frequently asked questions
Quick answers to the questions we hear most often.
Orders & shipping
What currency are prices shown in?
Product prices and checkout totals are shown in U.S. dollars (USD).
When is standard shipping free?
Standard shipping to eligible U.S. addresses is free when your merchandise subtotal, after discounts and before tax, is over $100. At $100 or less, standard shipping is $19.00. The final charge appears at checkout. See our Shipping Policy.
How long does delivery take?
Available delivery services and any stated estimates appear at checkout. Delivery dates depend on the item, destination and carrier.
How can I track an order?
When a carrier tracking number is available, we send it to the email address used at checkout. You can also check our tracking guidance or contact us for help.
Products & returns
How do I choose the right model?
Send us the product name or SKU and tell us what you need it to work with. We can help you compare the listed specifications before you order.
Can I return an item?
Contact us within 30 days after delivery. Standard returns require the item to be unused, unopened and in its original packaging. Please wait for instructions before mailing it. Read the full Returns & Exchanges policy.
What if my item arrives damaged or incorrect?
Contact us with your order number and clear photos. We’ll review the issue and provide the applicable next steps for a damaged, defective or incorrect item.
How can I reach Officebrook?
Use the form above, email info@officebrook.com, or call +1 (813) 214-2536.