01 / RETURN WINDOW↗
30-day return requests
Please request a return within 30 days of delivery. Items must be unused, unopened and in their original packaging, with accessories and proof of purchase.
OFFICEBROOK / CUSTOMER CAREReturns,
Returns,
made clearer.
Find the return window, shipping responsibilities and refund details in one easy place.
Ask about a returnRETURN POLICY30days
See eligibility and next steps below.
01RequestContact our team
02InstructionsFollow the return guidance
03ReviewSee the refund terms
THE POLICY
What to know before you return.
The full policy wording is below. Have your order number and product SKU ready when you contact us.
Start a return
Please contact us with your order number, item and reason for return before sending anything back. We will provide the applicable instructions and return destination.
Return shipping
For a change-of-mind return, the customer pays return shipping. If an item arrives damaged, defective or incorrect, contact us with photos so we can review the issue and arrange the next step.
Refunds
Approved refunds are processed to the original payment method after the returned item is received and inspected. Your payment provider determines when the credit appears.
WE CAN HELP
Need a hand with an order?
Send your order details with your question so we can point you to the next step.